Grab A Gun
Reviews and Complaints
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Verified ReviewerCancelled orders
An order was put in march of this year,having just moved to our new address our credit card address hadnt been updated to our new address,so our order was cancelled (possible fraud),so we sent all of our info to their fraud dept.,and everything was good to go,so another was out in and again they cancelled the orderAgain all info was sent in to Christina Dixon,and an email from a Brandon J.said everything is good put your order in and let him know the new order Number,couldnt get through to Brandon,order cancelled again!!!,everytime I try to get in touch with Christina Dixon Im disconnected!!!AWAITING AN ANSWER FROM THEM,BEFORE I LEAVE MY REVIEWS.
AWAITING ANSWER
GARY E.GASKILL
Preferred solution: Matter resolved,would like to do business with GrabAGun.
Tried twice to order a shotgun...order would not take...called grabagun twice...they said I needed gooogle chrome to order...1st time and I have odered 1000s of dollars through other companies.
No review
Preferred solution: A call
What is the email address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLOUSY CUSTOMER SERVICE
- Lousy service
Preferred solution: Apology
User's recommendation: Go to Palmetto State or Bud's Gun Shop.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed code
- No one to answer me
Preferred solution: Price reduction
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Detroit, MichiganOrders my order was canceled by an employee for no good reason
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Milwaukee, WisconsinCheck to see if my gun was resent out
User's recommendation: Don’t don’t use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mankato, MinnesotaTo check on availability of a pistol
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot all that honest in posting reviews
Preferred solution: Publish all reviews of verified purchases.
User's recommendation: Be wary of all the 5 star product reviews
I think I ordered something by mistake
Preferred solution: This problem resolved
Order cancellation
Preferred solution: Deliver product or service ordered
User's recommendation: Not after this
Ordered a gun never sent it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder never arrived
No one is ever available at the customer service number. It is difficult to impossible to reach anyone by any other means of communication besides email.
I have a package that claims to have been delivered over a week ago that was never delivered and there resolution to me was.....sometimes fedex marks the.packages delivered even though there not....just give.it a few days and call us back.
So are you in on it too..?
I wonder how.many people this happens too then they try to convince you your neighbor must have taken it off your doorstep knowing full well most doors/porches across America have a camera aimed at it. They are FOS.
This is total bs now when I call I cant get through to anyone.
Why is it when you call your credit card company they dont dismiss you they refund the charges immediately...so that's what I will do. Your customer service sucks!!!!
- Price
- Customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Use optics planet
Package never came
Preferred solution: Let the company propose a solution
User's recommendation: Do not order from grab a gun you can never get a hold or a Representative. My package was Supposed to come but never did
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