Gary G Sob

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelled orders

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

An order was put in march of this year,having just moved to our new address our credit card address hadnt been updated to our new address,so our order was cancelled (possible fraud),so we sent all of our info to their fraud dept.,and everything was good to go,so another was out in and again they cancelled the orderAgain all info was sent in to Christina Dixon,and an email from a Brandon J.said everything is good put your order in and let him know the new order Number,couldnt get through to Brandon,order cancelled again!!!,everytime I try to get in touch with Christina Dixon Im disconnected!!!AWAITING AN ANSWER FROM THEM,BEFORE I LEAVE MY REVIEWS.

AWAITING ANSWER

GARY E.GASKILL

View full review

Preferred solution: Matter resolved,would like to do business with GrabAGun.

Anonymous
map-marker Manassas, Virginia

Tried twice to order a shotgun...order would not take...called grabagun twice...they said I needed gooogle chrome to order...1st time and I have odered 1000s of dollars through other companies.

grabagun web site would not take my order...twice...2 phone called to company...111111****111111****111111****111111****111111****11
View full review
Larry M Wvl

No review

I dont have a complaint. I recently heard about you all and want to speak to someone regarding ordering a handgun. My number is +191******** Thank you
View full review

Preferred solution: A call

Jeff B Ynz

What is the email address

I need an email address for my FFL dealer so they can email you for his records this is stupid having to do this won't do anything like this again
View full review
DM K Umb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

LOUSY CUSTOMER SERVICE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
10 days of trying to get their lazy *** to communicate with my FFL dealer on the purchase of 3 AR's. Complete run around. Customer service is as useless as tits on a tomcat. Never again. Sticking with Palmetto State and Bud's Gun Shop. Those guys woulda had the rifles delivered by now.
View full review
Cons:
  • Lousy service

Preferred solution: Apology

User's recommendation: Go to Palmetto State or Bud's Gun Shop.

Cortnee Zeh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need code

No one answered about a code I needed for buying a Spikes Crusader that I am purchasing from Jarreds tactical and firearms in Rainbow City,Alabama been wanting this rifle since I got rid of the one I had before
View full review
Pros:
  • No one to answer me

Preferred solution: Price reduction

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Detroit, Michigan

Orders my order was canceled by an employee for no good reason

Grab A Gun - Orders my order was canceled by an employee for no good reason
Grab A Gun - Orders my order was canceled by an employee for no good reason - Image 2
Ordered ammo and was canceled stating past interactions..meaning I had to cancel a gun order bc grabagun provided a FFL to be sent to that had not been in business for 4 yrs I was never rude in my emails I'm not a pissed off customer but I wouldn't refuse a sale nor will I bad mouth grabagun but they may need some new employees bfr they write things like PAST INTERACTIONS ..your order has been canceled ect there was one interaction... a refund that's it
View full review
Garnett Ehq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Milwaukee, Wisconsin

Check to see if my gun was resent out

Wisconsin firearms wouldnt give me my firearm, saying Im buying it for my fiancé, because I didnt have enough cash on me, so I went to get the money from him and they said Im buying it for him
View full review

User's recommendation: Don’t don’t use them

Bob B Tpt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mankato, Minnesota

To check on availability of a pistol

Do you have the North American arms black widow pistol in stock? Im talking about the black widow pistol with two cylinders 22 magnum and 22 long rifle with oversize grips
View full review
Ron M Zjb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not all that honest in posting reviews

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Overall Grabagun is great. I am disappointed that they seem to be less than totally forthright in posting customer reviews of products. Ive only had 2 guns that I did not give good reviews (neither was Grabaguns fault) but Grabagun apparently only posts 5 star reviews. So, I hate to say it, but Grabagun cant be completely trusted anymore.
View full review

Preferred solution: Publish all reviews of verified purchases.

User's recommendation: Be wary of all the 5 star product reviews

Brenda P Rev
map-marker Marlton, New Jersey

I think I ordered something by mistake

I was ordering 22 shells and I Musta ordered a shotgun Bam steak I would like my order canceled please all except the shells
View full review

Preferred solution: This problem resolved

Carlos F Kic
map-marker Coppell, Texas

Order cancellation

Grab A Gun - Order cancellation
Grab A Gun - Order cancellation - Image 2
Can somebody please contact me about my order I placed the order and then they emailed me and said it was canceled I will just like my order shipped to me as soon as possible please and thank you
View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Not after this

Anonymous
map-marker Ocala, Florida

Ordered a gun never sent it.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered a gun and they never sent it. Never answered emails. I had to have my bank get a refund for me. Never again!Stay away.
View full review
Michael H Wze

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order never arrived

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

No one is ever available at the customer service number. It is difficult to impossible to reach anyone by any other means of communication besides email.

I have a package that claims to have been delivered over a week ago that was never delivered and there resolution to me was.....sometimes fedex marks the.packages delivered even though there not....just give.it a few days and call us back.

So are you in on it too..?

I wonder how.many people this happens too then they try to convince you your neighbor must have taken it off your doorstep knowing full well most doors/porches across America have a camera aimed at it. They are FOS.

This is total bs now when I call I cant get through to anyone.

Why is it when you call your credit card company they dont dismiss you they refund the charges immediately...so that's what I will do. Your customer service sucks!!!!

View full review
Loss:
$75
Pros:
  • Price
Cons:
  • Customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Use optics planet

Keon M Vbf

Package never came

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Never Received my package Cant get a hold of a representative dont know where my packages is and no one is letting me know where my packages is
View full review
Loss:
$65

Preferred solution: Let the company propose a solution

User's recommendation: Do not order from grab a gun you can never get a hold or a Representative. My package was Supposed to come but never did